Aim:
To identify a real-world problem by talking to a user and defining their needs.

Requirements:

• Notebook

• Pen

• Sample interview question sheet (e.g., “What do you do every day?” “What’s something that frustrates you?”)

Steps:

1. Choose someone to interview: an elderly person, parent, shopkeeper, teacher, or classmate.

2. Ask them about their daily routine and the challenges they face.

3. Take notes—write down their problems, needs, or repeated annoyances.

4. From this, write one clear design problem statement.
   Example: “How might we make carrying groceries easier for older adults?”

Working:

Students develop empathy by listening, then define design opportunities by turning what they hear into problem statements they can solve.