Terms and Conditions

Welcome to karkhana[dot]co[dot]in.

karkhana[dot]co[dot]in is owned and managed by Sudolearn Solutions Private Limited (hereinafter referred to as Karkhana). If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern karkhana.co.in relationship with you concerning this website. The term Sudolearn Solutions Private Limited or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 1/5150 Balbir Nagar, Shahdara, Delhi 110032. Our company registration number is U74999DL2017PTC327638, India. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use: The content of the pages of this website is for your general information and use only. It is subject to change without notice. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions. All trademarks reproduced in this website which are not the property of, or licensed to SUDOLEARN SOLUTIONS PRIVATE LIMITED are acknowledged on the website. Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence. From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s). You may not create a link to this website from another website or document without SUDOLEARN SOLUTIONS PRIVATE LIMITED’s prior written consent. Your use of this website and any dispute arising out of such use of the website is subject to the laws of India or regulatory authority within the country of India.

Cancellation Policy SUDOLEARN SOLUTIONS PRIVATE LIMITED believes in helping its customers as far as possible, and has therefore a liberal cancellation policy.

Under this policy: Cancellations will be considered only if the request is made within 72 hours of placing an order. However, the cancellation request will not be entertained if the orders have been communicated to the operational team and Operations team has initiated the process of assignment. Cancellation and refund of fees or charges will be strictly governed by the Company Refund Policy of the company informed and declared from time to time. There is no cancellation of orders placed under the same day delivery category. No cancellations are entertained for those products/services that the SUDOLEARN SOLUTIONS PRIVATE LIMITED marketing team has obtained on special discounts and offers on occasions like New Year, Pongal, Diwali, Independence Day, Foundation Day etc. These are limited occasion offers and therefore cancellations are not possible.

Refund Policy When you buy our products/services, your purchase is covered by our 24 hours money back guarantee. If you are, for any reason, not entirely happy with your purchase, we will cheerfully issue a full refund, subject to deductions for legal documents or services provided. To request a refund under this guarantee, you must contact us within the first 24 hours of your payment. Just send an email to [email protected] . We’ll gladly refund you 100% of your fees within 24-72 hours of your refund request.

Links to Other Websites Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling Your Personal Information

You may choose to restrict the collection or use of your personal information in the following ways:

Internal record keeping.

We may use the information to improve our products and services. Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for promotional purposes. If such box is not available, you may choose not to fill such form. However, by submitting the filled enquiry form, you will be construed to have foregone your right and Company may choose to send promotional emails and materials from time to time. if you have previously agreed to us using your personal information for promotional purposes, you may change your mind at any time by writing to or emailing us at [email protected] We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting.

Mobile App Policy:

By downloading, installing, or using the mobile application (the “App”) provided by Sudolearn Solutions Private Limited, you agree to comply with the following terms and conditions in addition to the general terms mentioned above:

  1. License and Usage: a. Sudolearn Solutions Private Limited grants you a limited, non-exclusive, non-transferable, revocable license to use the App for your personal, non-commercial use. b. You agree not to reproduce, distribute, modify, reverse engineer, or create derivative works from the App.

  2. User Account:
    a. To access certain features of the App, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information.
    b. Any activities that occur under your account are your responsibility.

  3. Updates and Maintenance:
    a. Sudolearn Solutions Private Limited may provide updates to the App to improve functionality or address security issues. You agree to promptly install such updates.
    b. Sudolearn Solutions Private Limited reserves the right to suspend or terminate the App at any time without prior notice for maintenance or other reasons.

  4. Data Collection and Privacy:
    a. The App may collect and process personal information as described in our Privacy Policy. By using the App, you consent to such data collection and processing.
    b. You have the right to review, correct, or delete your personal information collected through the App.

  5. Prohibited Activities:
    a. You agree not to engage in any unlawful or prohibited activities while using the App.
    b. Any violation of these terms may result in the termination of your access to the App.

  6. Third-Party Links:
    a. The App may contain links to third-party websites or services. Sudolearn Solutions Private Limited is not responsible for the content or privacy practices of such third parties.

  7. Disclaimer:
    a. The App is provided “as is” without any warranties, express or implied. Sudolearn Solutions Private Limited disclaims all liability for any damages arising out of the use or inability to use the App.

  8. Contact Us:
    a. For any questions or concerns regarding the mobile app or its usage, please contact us at [email protected].

By using the mobile application, you acknowledge that you have read, understood, and agreed to these additional terms and conditions. Sudolearn Solutions Private Limited reserves the right to update or modify the mobile app policy at any time without prior notice.

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